Effective Date: 11-18-2024

Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (e.g., credit card details, which are processed securely via a third-party payment gateway)

1.2 Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site
• Referring website or source

How We Use Your Information

We use your information for the following purposes:

1. To process and fulfill orders, including payment processing and shipping.
2. To provide customer support and respond to inquiries.
3. To improve our website, products, and services through data analysis.
4. To send transactional communications, such as order confirmations and shipping updates.
5. To comply with legal obligations or enforce our Terms of Service.

How We Protect Your Information

3.1 Data Security

We implement robust security measures to protect your personal information, including:

• Encryption of sensitive data during transmission (e.g., SSL/TLS protocols).
• Secure storage of data with access limited to authorized personnel.
• Regular monitoring and updates to our systems to prevent unauthorized access.

3.2 Payment Information

Payment information is processed through secure third-party payment gateways. We do not store your full credit card details on our servers.

Sharing Your Information

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us with:

• Payment processing
• Order fulfillment and shipping
• Website hosting and analytics
• Customer support

These providers are required to protect your information and use it only for the services they provide on our behalf.

4.2 Legal Compliance

We will only disclose your information if required to do so by law or if our attornies believe such action is necessary to comply with legal obligations or to protect our rights.

4.3 No Sale of Information

We do not sell, rent, or trade your personal information to third parties under any circumstances.

Your Rights

You have the following rights regarding your personal information:

1. Access: You may request a copy of the personal information we hold about you.
2. Correction: You may request corrections to any inaccurate or incomplete information.
3. Deletion: You may request that we delete your personal information, subject to legal and business obligations.
4. Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve our website. You can manage your cookie preferences through your browser settings.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

International Users

If you are accessing our website from outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the effective date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Thank you for trusting RXTreme Labs. Your privacy is our priority.